OPSM

About

Customer Guarantee

One of the many benefits of buying your eyewear from OPSM is our ongoing service & support:

  • Price Guarantee* – If you find eyewear at a better price, we’ll match it. Simple.
  • Confidence Guarantee – We’re sure you’ll look fabulous in your new glasses, but if you’re not happy, for any reason, within 30 days, we’ll give you your money back.
  • Free lifetime cleaning and adjustments^ – Over time, your glasses or prescription sunglasses need tender loving care. To maintain comfort and fit, drop in any time for free cleaning and adjustments, for as long as you own your glasses.

*Subject to identical merchandise which is in stock at a competitor retail outlet. OPSM will not match prices sourced online. Guarantee is subject to product return and starts from the date of original purchase. Guarantee does not cover non-prescription sunglasses or eye exam fees. ^The OPSM lifetime cleaning and adjustments is subject to proof of purchase. You have statutory rights under the Australian Consumer Law and other laws, which include (among other things) specific guarantees that goods are of an acceptable quality, are fit for purpose and correspond with their description. This guarantee is in addition to these rights.